My Shifts in the people portal
Your shift hub: My Shifts, Available Shifts, and Verify / Disputes: list or calendar, apply for open work, confirm or refuse assignments, and subscribe via iCal.
Outcome
You open My Shifts, use the three tabs (when shown), confirm or refuse Pending Assignment without using planner-side tools, and know how calendar export works.
Who it's for
Resource with portal shifts access
Prerequisites
- Resource role
- Some assigned or available shifts in staging help: empty tabs still teach the screen
Steps
- From the portal home or Resource sidebar, open My Shifts. This is your personal schedule hub: not the planner’s full Shifts board (see Planning cluster for admin depth).
- Three tabs (product labels): My Shifts (default), Available Shifts, Verify / Disputes. Available Shifts may be hidden if your company assigns only via the planner: then you may see a message that shifts are assigned by your planner.
- On My Shifts: review assigned work (statuses such as Pending Assignment, Scheduled, Change Requested, Completed). Toggle List / Calendar, use quick date ranges, open a row for Quick View. Confirm or Refuse Pending Assignment from the row/actions: modals: Confirm Shift Assignment / Refuse Shift Assignment (do not submit during learning). See planner confirm/override to Planning.
- On Available Shifts (when enabled): unassigned Requested shifts you can Apply for. Prefer Hide ineligible shifts (default) so you only see work you can take. Apply opens a modal: after you apply, the planner still must approve before it is on your schedule.
- On Verify / Disputes: completed work needing your approval (the button may say Verify or Approve) or a dispute. Ignoring this tab blocks the path toward Ready for invoicing.
- Calendar: open Calendar Export / Subscribe for an iCal URL: paste into Google Calendar, Outlook, or Apple Calendar so shifts and out-of-office sync. Next in this cluster: availability and time off from the portal nav.