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People and availability

Add people (or other capacity) and set weekly availability planners can trust.

Outcome

People exist with weekly patterns that planning can respect.

Who it's for

Planner / people manager

Prerequisites

  • Permission to view or manage people and availability

Steps

  1. Open People and create or open a profile.
  2. Treat a person as someone who can deliver shifts: not only employees if your model includes other capacity.
  3. Open Weekly Availability and set the recurring windows when someone can work.
  4. Keep profiles current so Smart Assign and manual assignment start from real capacity.
  5. Optionally invite people to maintain their own availability via the people portal.

Visuals

People list: open a profile to manage capacity.

People list: open a profile to manage capacity.

Weekly availability grid for a selected person: set recurring windows.

Weekly availability grid for a selected person: set recurring windows.