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Planning the first shift

Create a shift, assign someone, and move toward approval.

Outcome

At least one shift exists with clear client and service context and an assignee.

Who it's for

Planner / admin

Prerequisites

  • Company setup completed
  • At least one client (ideally project/location) and one person

Steps

  1. Open Shifts from the main navigation.
  2. Create a new shift with date, time, and the client, project, and service context.
  3. Assign someone who is available, or use Smart Assign. It uses availability and requirements. You confirm.
  4. Review open requests and actions so gaps and approvals do not sit waiting.
  5. Update status through to approval when the work is done. Invoicing expects approved work.

Visuals

Shifts list: pick client/project, then plan shifts.

Shifts list: pick client/project, then plan shifts.

Pending actions: gaps and approvals waiting on you.

Pending actions: gaps and approvals waiting on you.