Approve hours and the Invoice Queue

Outcome

You find hours waiting for approval, approve or dispute them, and send approved hours to the Invoice Queue. You do not create the PDF or UBL here.

Who it's for

Planner / admin

Prerequisites

• Permission to approve shifts and use the Invoice Queue
• Completed shifts waiting for approval (or a company setting that skips that step)

Steps

1. Pending Actions covers confirmations, change requests, and hour approval in one queue. Open Pending Actions (or Overview → pending verifications). If the button says Verify, use it — same approval step. A company setting can skip this step.
2. Check hours, location, notes, and any unpaid break. Approve. If something is wrong, dispute. Do not create the invoice on this screen.
3. Open the Invoice Queue (Overview “Awaiting invoicing”, or Invoice Queue). Select the approved hours and set them to Ready for invoicing. The shift then locks for casual edits. PDF and UBL stay under Invoicing.
4. Continue with Approving work and invoicing when you need documents. ORT on invoice lines is set under Company ORT, not here.